How to Safely Pack, Insure and Track Gold or Jewelry
To safely ship gold or jewelry, use our provided FedEx label, protect and contain the items, follow the required shipping procedures, and keep the receipt and tracking number. Confirm additional insurance before shipping higher-value items. This checklist helps you prepare your package; our How It Works page covers the complete selling journey.
Key Takeaways
- Photograph the items and package, and complete the Customer Return Card.
- Protect jewelry from scratching, tangling, and movement.
- Arrange additional insurance in writing before shipping when required.
- Obtain a FedEx printed receipt; never use a drop box.
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How Do I Pack an Appraisal Kit?
Follow our shipping instructions for your item type before sealing the package.
Protect and Contain Your Items
Keep pieces separate if they could scratch, tangle, or knock against each other. Wrap jewelry in tissue or light wrapping, fasten clasps when possible, and add cushioning so items stay put. Leave collectible coins in their protective holders. Don’t clean them or put tape directly on jewelry, stones, or coin surfaces.
Use a sturdy box or an appropriate padded Tyvek envelope for lightweight items, following our instructions. Coins, bullion, and bars require box-in-a-box packaging: secure them in an inner box, place it in a larger outer box, cushion the space between boxes, and reinforce all seams. Don't use padded envelopes for those items or overload the packaging.
For heavier shipments, including silver flatware, use a new, sturdy corrugated shipping box designed to support the weight. Distribute the weight evenly, protect box corners from sharp edges, and double-tape all seams, bottoms, and flaps. Very heavy shipments may need to be divided into multiple reinforced boxes. Review our shipping instructions for complete packaging requirements.
Document the Contents and Complete the Paperwork
Take clear photos of your items and sealed package for your records. Fill out the Customer Return Card, list what you’re sending, and tuck it inside. Keep copies of any certificates or receipts, and follow our guidance on including them. You don’t need to figure out exact purity, metal weight, or payout before packing.
Confirm Insurance Before Shipping
We provide free and insured FedEx shipping, subject to our Terms and Conditions. Our standard guarantee against loss is up to $5,000 when required procedures are followed. If you believe your items are worth more, call (888) 465-3860 before shipping. Additional insurance up to $500,000 is available for qualifying shipments with written approval and compliance with our instructions, including box-in-a-box packaging.
Seal the Package and Attach Our Label
Use the prepaid FedEx label generated by Sell Your Gold. Secure the contents out of sight, seal and reinforce seams with fresh packing tape, and attach the label firmly. Remove old labels from any permitted reused outer packaging. Don't identify the valuables on the outside or disclose the contents during handoff.
For qualifying higher-value shipments, our shipping instructions require your name, tracking number, and order number on the inner box. The FedEx label goes on the outer box. Contact us before shipping if any instructions are unclear.
Obtain a Scan and Track Delivery
Take the package to a staffed FedEx location or contact us to arrange a FedEx driver pickup. Do not use a drop box. Make sure FedEx scans the package, obtain a printed receipt with its tracking number, and keep it until the transaction and any return are complete. Our shipping coverage requires our label and the specified shipping procedures.
Use FedEx tracking to follow the shipment. A "delivered" status means FedEx reports delivery; it doesn't mean our appraisal is complete. Contact us promptly if tracking shows an exception or you suspect a problem. Keep your item photos, receipt, and any additional insurance approval email together.
Is It Safe to Sell Jewelry Online?
Look for a buyer that explains its shipping protections, documents receipt, and lets you review an offer before deciding whether to sell. At Sell Your Gold, package openings are video recorded. These records support documentation and accountability after your shipment arrives.
Our How It Works page explains evaluation, offers, payment, and returns. You can decline your offer and have eligible items returned free of charge, subject to our Terms and Conditions.
Frequently Asked Questions About Shipping Gold
Can I mail gold jewelry in my own box?
Yes, provided the packaging meets our shipping instructions. Use our supplied label and follow the requirements for your item type and any approved additional insurance.
Does tracking mean the package is insured?
No. Tracking records shipment events. Insurance eligibility depends on the separate coverage terms and compliance with required procedures.
Send Your Appraisal Kit With Confidence
Request a free appraisal kit, follow our shipping instructions, and keep your shipment records. You can review the offer before deciding whether to sell.