FAQs
Frequently Asked Questions
Answers to the questions customers ask most about selling gold by mail. If you do not see yours, contact us.
Browse by Category
What Would You Like to Know?
What We Pay
Shipping and Insurance
- Do you provide shipping insurance?
- Do you provide additional insurance for high-value items?
- Can I send heavy or bulky items?
- Safe packing and shipping instructions?
- How long will it take to receive my kit in the mail?
- How long will it take for my items to be received once they are in the mail?
- What are your shipping options?
Where to Start
Not Sure Where to Start?
How Selling by Mail Works
Sell Your Gold buys precious metals by mail: request a free Appraisal Kit, ship with tracked and insured FedEx shipping, then accept or decline the offer. See how the complete process works, or review shipping and packing instructions.
Every offer is priced against the live spot price. Learn how offers are calculated.
Already sent your items? Open My Account to track your kit and offer.
What Sell Your Gold Buys
- gold, silver and platinum jewelry
- gold, silver and platinum coins
- bars and bullion
- luxury watches
- other gold, silver and platinum items, such as scrap and dental gold
Questions With Their Own Pages
Ready to Sell Gold?
Get started today!