How long will it take to receive my kit in the mail?
You should receive your physical kit in the mail between 3-5 business days from the date of your request. For faster service, we will also provide you with a link to an electronic FedEx label within your welcome email. This can be used the same day you request your kit.
No printer, no problem! Take your mobile phone to your nearest staffed FedEx location. Show them the mobile bar code included in the e-appraisal kit attached to your welcome email and they can print the label for you. If you have questions, please don't hesitate to call our customer service team at (888) 465-3860 Monday - Friday 8am - 6 pm EST.